“It was like putting a little drop of oil on us! Whenever we felt stuck, you just made an observation, or asked a question that, like a drop of oil, got us going again!”

Hard work goes into plans, initiatives, and projects. Yet, how often do those "next steps" just sit unused?

Avoid project pitfalls! Discover a powerful approach to project planning that starts with goals, assumptions, and facts to build a strong foundation for success.

How often have you conducted a meeting and posed a question – only to be met with silence? That happens a lot, and our first instinct is to rephrase the question or otherwise keep talking.

Most of us are faced with situations in our organizations that need attention: “There is not enough diversity here.” “There is no collaboration – but a lot of confrontation.” “We need better communication.”

Whether a monthly Board meeting, a new project team, or even a municipal Planning Board meeting, people will be working together, exploring ideas together, making decisions. All of that tends to go more smoothly if/when there is a personal connection among those at the table

We often find ourselves in situations when we are trying to understand how the other person - or even a group - is thinking. All we get are one-word comments, which really don't clarify things. Or we may ask "Why did you....?" and the answers are defensive - and again, not clarifying.